Leadership at Starbucks: An Extra-Hot Recipe for Growth

Leadership at Starbucks: An Extra-Hot Recipe for Growth

“Sylvia is here!” Everyone perked up as she came through the door and deliberately hugged them all. “Michael, how is your dog’s leg?” “Shana, how is your Mom doing?” “Oh my, Jennifer, she’s precious!” she said, caressing the face of a new-born infant. It felt like a church group meeting, maybe a fraternity, sorority, or … Read more

Managing Millennials In The Workplace

millennials, millennial, workplace, job,

Millennials now comprise a significant portion of the workforce, and they walk to their own beat. They are revolutionizing work culture, and managers must acknowledge their workstyles, especially because by the year 2030, 75% of the workforce will be millennials. Managers often struggle with millennials wanting flexible work schedules and work-life balance, and the fact that they … Read more

Respond or React?: Where the True Performance Gap Lies

Respond or React?: Where the True Performance Gap Lies

COVID-19 is an event that has created strain in every aspect of life—an understatement, of course. That strain in pivotal times creates a natural fight or flight or response—or response or reaction—that truly separates the winners from the losers. This is exemplified by Warren Buffett, who has stuck to his guns through thick and thin … Read more

The Art of Strategic Listening: Challenges From Real Leader in Their Own Words

The Art of Strategic Listening: Challenges From Real Leader in Their Own Words

Do not speak unless you can improve upon the silence. ―Ram Dass My 14-year old niece recently called to ask what to pack for her upcoming visit. In the middle of my suggestions, she interrupted. “Can I ask you a question?” “Sure!” I said. “I am debating what I should wear for Halloween this year … Read more

A Fearlessness Outbreak

A Fearlessness Outbreak

“Jeez, Laura. I thought you were afraid of heights!” Glen said in a rainforest preserve in Costa Rica’s South Pacific zone. A panic came over me. “I totally forgot!” I thought as I looked down at the rainforest floor passing rapidly, far beneath me. Then, the comedy of the matter suddenly occurred to me. For a moment, … Read more